Our Technology
CitySprint has invested in the most advanced delivery and route management technology available today in the delivery industry. Our internet based software system allows for full integration between our company, customers software and couriers communication devices.
We invest in technology that creates value to our most important resource – the Customer.
R.O.I. - Reduce Costs – Optimize Productivity – Improve Customer Service
CitySprint "I" Tracking - Internet order entry and tracking - a custom designed service feature that enables customer access to their account 24 hours a day, 7 days a week. Enter orders, track orders, track routes, track pieces by customer reference, view real time proof of delivery, review invoicing and run reports.
Bar Code Scanning and Piece Tracking - Tailored to keep you connected to your shipments and deliveries. Our scanning system is designed to facilitate the complete chain-of-custody of the deliveries, eliminating mistakes. Detailed delivery information including Bar-Code and route data is uploaded prior to leaving your facility and is scanned at each delivery destination, POD is recorded and can be viewed via custom reports or through the CitySprint website.
Medical Piece Tracking - Our technology allows us to track each specimen by customer’s tracking number; record specimen type & temperature such as ambient, refrigerated and frozen. Customers are able to track this information on the web through our web portal.
Electronic Signature Capture - This device allows our drivers to capture customer signatures, scan bar code tracking information and transmit delivery status information real time. The results are our customers can track deliveries; receive the most updated information available and complete proof of delivery. CitySprint customers receive digitized signatures of the person who signed for the delivery and all information associated with the delivery. The system creates official proof of delivery, increases productivity through the reduction of paperwork management.
Global Positioning Systems - We utilize devices that have Global Positioning Systems (GPS) to monitor and analyze the routes and deliveries to reduce your costs of delivery and to provide better customer service. CitySprint GPS allows our trained dispatch personnel to track couriers and routes stop by stop.
Route Optimization - The shortest distance between two points is not always a straight line. Our staff of experts utilizes the latest advanced mapping technology to develop the most effective and cost efficient delivery system - designed to deliver profit to your bottom line. Once on board, we continuously audit and reexamine existing routes to help us improve and look for additional ways to keep customer service up and expenses down resulting in improving your bottom line.
Real Time Digital Communication - Always connected every minute of every day. We utilize the latest in state of the art technology. Our devices provide two way voice and data communication to all couriers. Delivery information is sent to the courier’s mobile device and each delivery is cleared real time capturing live signature from the client that is instantly viewed on the internet.
For redundancy and back up we offer different communication devices that communicate on different system /frequency and yet are fully integrated into our system for instant communication with our drivers
Check out the 10 Critical Questions you should ask before choosing your next delivery service. Let CitySprint handle your next delivery. Call us today at 1-800-DELIVER® or click here to set up an account.
“Our firm has used City Sprint since approximately 1992 and wouldn't dream of using anyone else. Not only are we confident that our packages and filings are getting where they need to be in a timely manner, but there are rarely any problems. After seeing some of the courier services that deliver packages to us, I truly appreciate City Sprint's professionalism, both in dress and attitude. In addition, your website has made it easy to place orders quickly and all of our support staff use it.” Snell Wylie & Tibbals
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